Resources
Educational articles from a working mitigation crew.
Plain-English explanations of restoration science, insurance claim mechanics, and what to do when something goes wrong with your property in Central Florida.
Water damage
What is Category 3 water — and why does it change everything about cleanup?
Category 3 (black water) is grossly contaminated water that requires full PPE, containment, and removal of affected porous materials per IICRC S500. Here's what that actually looks like on a real loss in Central Florida.
Read articleDrying
How fast should water damage be dried after a leak?
The first 24 to 48 hours decide whether a clean water loss stays a Cat 1 dry-out or becomes a mold and Cat 3 problem. Here's what the IICRC S500 standard actually says.
Read articleIn production
- Water damageWhat to do in the first hour after a water leak
- StormFlorida hurricane season: pre-storm checklist for homeowners
- MoldWhen mold testing is worth the money (and when it isn't)
- InsuranceSewer backup endorsements: the policy add-on most Floridians don't have
Active loss?
We're 60 minutes away.
If you have standing water, active intrusion, or visible mold growth, call now. A live dispatcher will route the closest crew and walk you through what to do until we arrive.
What happens when you call
- 1Live dispatcher answers (no menu trees).
- 2We confirm address, source of water, and access details.
- 3Closest IICRC-certified crew is routed to you.
- 4On-site within ~60 minutes across Orange & Lake counties.
- 5Extraction begins, then a written scope you can hand to your adjuster.