We document so your claim doesn't get pushed back.
Adjusters approve documentation, not promises. Our scopes, photo logs, and moisture documentation give carriers exactly what they need.
Xactimate-formatted scope
Every estimate written in the line-item language carriers use every day. No translation needed on the adjuster's end.
IICRC S500/S520 alignment
Our written scope references the industry standards adjusters check against. Fewer questions, faster approvals.
Direct adjuster communication
We talk to your adjuster directly — moisture findings, scope changes, equipment days — so you don't have to translate.
Direct carrier billing
In most claim scenarios we bill the carrier directly. You handle the deductible; we handle the rest.
First 4 steps after a water loss.
- 01
Stop the source
Shut off water at the supply valve if you can. Cut power to affected areas if water is near outlets.
- 02
Document everything
Photos and video of every affected room before anything is moved or cleaned.
- 03
Call a mitigation company
Carriers want professional mitigation started fast. Call us — we'll route a crew.
- 04
Then call your carrier
File the claim once mitigation is on the way. Give them our scope when we deliver it.
Insurance questions, answered.
We're 60 minutes away.
If you have standing water, active intrusion, or visible mold growth, call now. A live dispatcher will route the closest crew and walk you through what to do until we arrive.
- 1Live dispatcher answers (no menu trees).
- 2We confirm address, source of water, and access details.
- 3Closest IICRC-certified crew is routed to you.
- 4On-site within ~60 minutes across Orange & Lake counties.
- 5Extraction begins, then a written scope you can hand to your adjuster.